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Posted: Tuesday, September 5, 2017 6:34 AM


Job ID:119018
Work Type:
Full Time Permanent
Work Status:
Full:time
It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first:class Talent Management support to drive results.
We are building a world: class team.Make your mark
You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.
Reporting to the Distribution Manager the Dispatcher will be responsible for the distribution of 50 plus trucks/drivers as well as being responsible for the productivity of 2 to 3 concrete plants. Your position will require you to maintain a high level of customer service while minimizing nonproductive driver time in order to achieve budget targets.
Essential Job Results:
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Ensure Environmental and Health and Safety standards are maintained by; Promoting a safe work environment; documenting and reporting all related issues as per company policies; As first contact you will be coordinating all emergency situations with management, human resources and field staff;
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Dispatching of trucks by; organizing, analyzing and overseeing the assigned work load in order to provide a high level of customer service while achieving all budgetary targets;
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Supervising of hourly employees by; assigning employee shifts; maintaining accurate attendance records; documenting all performance related incidents and coach for better performance when required;
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Improve efficiency by; analyzing kpi's and developing strategies and recommendations for improvements.
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Improve customer service by; Evaluating all information at hand to determine what type of action are necessary to satisfy the delivery needs of the customer; uses tools as Command dispatching software, GPS, Motorola Voip, Voiceprint call recorder and Excel; Work closely with Customer Service Representatives, Field Representatives and Sales staff to address all customer service related concerns.
Position Requirements (Experience, Technical Expertise):
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Strong computers skills (MS Office, Excel).
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Sound knowledge of OH and S policies, procedures and regulations.
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Familiarity with equipment, technology and processes related to the ready:mix concrete industry.
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Must be flexible to work various shifts and weekends.
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Strong geographical knowledge of the GTA and surrounding areas.
Education:
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CET diploma or related construction field experience.
Position Dimensions:
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Leadership : demonstrated ability to:
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Encourage people in the course of their work to meet company objectives.
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Build effective relationships with hourly employees, peers, support staff and key customers.
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Safety oriented.
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Customer Focus : Foster a customer: focused environment delivering exceptional customer service and anticipating future customer needs.
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Self:motivated and able to work equally alone and as part of a team.
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Strong organizational and planning skills.
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Communication skills; Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message
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Adapts and Learns: work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing one's skills and capabilities
Visit our website for more information:crhcanada
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Source: https://www.tiptopjob.com/jobs/71829290_job.asp?source=backpage


• Location: Toronto

• Post ID: 86888412 toronto
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