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Posted: Thursday, August 17, 2017 6:10 PM

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Requisition ID: 6103

Branch / Department:Global Operational Risk

Transit Number: 61218

Employee Referral Program Potential Reward:

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Global Operational Risk (GOR), a department within Global Risk Management, is an independent Second Line of Defense function responsible for developing and maintaining the effective Operational and IT Risk management programs, including policies, frameworks, and supporting methodology/standards for the operational risk management tools under the program in accordance with senior/executive management,Board, customer, and regulatory expectations and industry best practices. This is accomplished utilizing operational risk tools such as Risk and Control Self Assessments, Scenario Analysis, Business Environment and Internal Control Factors (BEICF), Key Risk Indicators (KRIs), New Initiative Risk Assessments and Loss Data Collection ( ensuring root casue and action plans are properly identified and implemented).

Participating in a 2nd Line of Defence capacity to increase awareness and embed operational risk into the culture, provide advice/guidance to the 1st Line on operational risk matters, and execute objective assessment/challenge of the 1st Lines identification, assessment, measurement, and reporting of operational risks and their effectiveness of implementing the program, including managements risk response decisions and mitigation activities; and,

Supporting the establishment of thresholds and risk appetite measures, as well as regular monitoring and reporting of operational risk exposures against these measures, at various levels of the organization (senior/executive management, risk committees, and the Board), as appropriate.

Coordinating/overseeing/ the implementation of the policies, framework and tools, within 1st LOD

Key Accountabilities:

- Conduct independent analysis and challenge the outcome of the Operational Risk Management tools- Risk and Control Self Assessments (RCSAs), Scenario Analysis, Key Risk Indicators (KRIs), Business Environments (BEs), Internal Control Factors, Loss Data, and New Initiative Risk Assessment (NIRA's).

- Prepare the Bank's operational risk exposures, profile and operational risk reporting on a quarterly basis for the business line.

-Work closely with the business line Operational Risk teams (referred to as the 1B teams) by:

-Supporting the management and delivery of the Risk and Control assessment program conducted in significant units annually. This includes participating in due diligence sessions and other independent research necessary in order to assess and play a challenge role as the second line of defence regarding key risks raised by the business units;

Participating and or supporting the development and scheduling of RCSA surveys, Scenario Analysis and Facilitated Working sessions;

-Supporting the 1B functions in the development of their operational risk management programs as well as to responding to regulatory and audit requests for operational risk-related information;

-Supporting the 1B functions and business units in the development of their Key Risk Indicator programs and Business Environment surveys (both sub-division and significant unit) including quarterly reporting requirements;

-Monitoring and supporting the 1B function and business lines with their New Products Pipeline reporting and monitoring including evaluation of their New Initiative Risk Assessments (NIRA).

-Reviewing and Preparing presentation decks, training material and Operational Risk reports as required;

-Playing an active role in the departments quality assurance program;

-Manage and co-ordinate various regulatory requirements as requested by OSFI/FCAC/Internal Partners and provide support to the department and other Bank units as required.

-Maintaining a high level of internal client service and support

-Communication/escalation/reporting on material operational risks, including against established thresholds and operational risk appetite, where appropriate


-Excellent communication skills (both written and verbal) and relationship building skills with an ability to bridge communications between GOR, business and control function stakeholders/partners/executive level.

-Strong problem solving skills, with a focus on managing a team environment with attention to results, details and a demonstrated sense of urgency. Proven ability to develop analysis and insights.

-Must be able to work independently and in a team environment demonstrating a collaborative mindset.

-Self motivated, confident, professional.

-Ability to comprehend technical, financial and operational risk issues and use them to inform the creation of effective action plans

-Demonstrated ability to drive rapid and significant change and work well under tight deadlines and under pressure.

-Excellent planning, organizational and time managment skills

-Excellent presentation skills with ability to prepare and give presentations as required.

-Strong negotiating and meeting facilitation skills.

-Knowledge and experience of business processes and risk management considered an asset

-Strong customer focus orientation to support both internal and external customers.


-Minimum University Degree. Business or Analytics preferred.

-Minimum 5+ years of financial services experience preferably in Wealth Mangement or Canadian Banking business line, risk management or regulatory support.

-Strong understanding of Operational Risk, and internal policies and procedures impacting banking operations.

- Strong understanding of applicable industry guidelines ie. E-21 Operational risk guideline from OSFI with a view to helping the Bank mitigate risk

-Strong understanding of Canadian Banking/ Wealth business units, products, services, operations, systems and practices.

Location(s): Canada : Ontario : Toronto

As Canadas International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.


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